Orders purchased from GIDA are packaged with great care in sustainable packaging.

SHIPPING | UK

Our orders to destinations in the United Kingdom ship with Royal Mail. We aim to ship all orders within four business days of purchase, however during busier times, orders might take slightly longer to dispatch. We appreciate your patience. If you have any particular requirements or questions regarding the shipment of your GIDA order, we invite you to contact us at [email protected].

SHIPPING | INTERNATIONAL

International orders ship with DHL or Royal Mail. For delivery to international destinations outside of the UK, the shipping quote at checkout on GIDA.com does not include any additional duties, taxes, or other fees which may be applied to the shipment upon entry to the destination and which are in every instance the customer’s responsibility. GIDA will not be held responsible for any duties, taxes, or other fees that may be applied to international shipments. Please take any potential duties, taxes, or other fees into consideration when checking out orders with non-UK destinations on GIDA.com.

REFUNDS & EXCHANGES

GIDA products are made with care by artisans. We do not offer refunds, returns or exchanges.